Terms & Conditions
- Delivery will be on the subsequent business day for all orders taken before 2:00 p.m. each day within the Klang Valley.
- For other areas, delivery will be made within two to three working days depending on customer’s area. - -- Please contact us to check on details and charges.
- Post office boxes: Please note that we cannot deliver to a post office box address.
- Receiving your order: Please note that orders require a signature on delivery. If you are not available to sign for your order, the postal carrier will leave a note with instructions for pick up from a designated post office. Delivery is subject to the terms of the relevant postal service.
- While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.
Our office is open for business and taking orders on Mondays to Friday from 9.00 am - 6.00 pm and Saturdays from 9.00 am - 5.00 pm. Orders can be made 24 hours a day from this website, however it will only be processed on working office hours.
We accept all major credit cards that MOLPay payment gateway is handling. Corporate or B2B orders must be faxed with company stamp. Personal orders must be paid by cash or credit card prior to delivery.
Terms & Conditions Apply
All orders will be confirmed by email. Although extensive care is taken in processing all online orders, there are still some possibilities beyond our control whereby an order could be overlooked. If you do not hear from us after one day, please contact us.
All personal orders must be paid via MOLPay or credit cards or Paypal or bank-in or cash.
In the event that the brand of products are not available during the time of order, YellowBee.my reserves the right to substitute them with other brand of products of equal or higher value and We will inform you for the unavailable item of products. All information in this website is subject to change without prior notice.
If any items in your order are out of stock at the time your order is submitted, placed or/and packed, we will notify you via email and refund you for those items.
Warning - Flammable Products
Flammable Items - Products: Liquids, Sprays and Flammable items and some consumable items cannot be shipped via Air Freight (East Malaysia) or/and Internationally.
If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘yellowbee.my’ or ‘us’ or ‘we’ refers to the owner of the website. Our company Mobile Studio Entreprise is registered in Malaysia and our registration number is 002114242-T. The term ‘you’ refers to the user or viewer of our website.
- The content of the pages of this website is for your general information and use only. It is subject to change without prior notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Every purchase made on this website is purely in reference to Malaysia only, thus currency used in every transaction is in Ringgit Malaysia (RM), and shipping fee is calculate based on address in Malaysia only. Any other purchase outside of Malaysia and to be shipped out of Malaysia you should contact the administrator for relevant shipping and handling (S&H) fees, including insurance coverage.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of Malaysia.
Return And Refund Policy
You may return most new, unopened items sold by YellowBee.my within 7 days of delivery for a full refund (terms & conditions applied). Follow instructions for your defective items as hereafter.
Full Refunds or Replacements
Unopened and return within 7 days of delivery.
If you discover that the item is defective after the package is opened.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Items that are not returnable
YellowBee.my does not accept returns of the following items:
Items that labelled "This item cannot be returned" on their product detail page.
Any products that has obvious signs of use.
Items purchased from sellers other than YellowBee.my
You should expect to receive your refund within four weeks after you have returned the goods to the return shipper. However, most of the time you will receive the refund in a shorter time period. This time period includes the transit time from the return shipper to us (5 to 10 business days), the time to process your goods returned once we receive it (3 to 5 business days), and the time to process the refund (2 - 3 business days). We'll notify you via e-mail about your request to refund once we've received and processed the returned item.
If you need to return an item, please leave us a message at firstname.lastname@example.org. We will contact you to arrange the returns.